Your old customers aren't cold. They're waiting for the right spark.
Rekindle IQ reaches your past customers, stalled quotes, and missed calls at the right moment, with the right message. It reads every reply, knows who's ready, who needs time, and who wants out, and puts the ready ones on your calendar. You show up and do the work.
Built for roofing, HVAC, med spa and wellness, and every business where one customer is worth thousands.
Your list didn't go cold. It just stopped hearing from you.
Every name in your system cost you money to win. Ads, estimates, truck rolls, consults. Most of them hear from you once and never again, and the list just sits there.
The quote that went quiet.
The tune-up from two summers ago.
The client who booked one treatment and drifted.
That list is the closest money you have. Right now nobody is working it.
The old way
One blast to the whole list, a handful of replies, then back to silence.
The Rekindle IQ way
A real conversation with every customer, timed right and sent in your name, that knows who's ready now, who needs a nudge next season, and who wants out.
Three steps. You only do the first one.
Hand us your list.
Past customers, open estimates, missed calls, old inquiries. A spreadsheet or a CRM export is fine.
We start the conversations.
Messages go out in your business's name. Your rep answers questions, handles "how much" and "not right now," and passes anything only you can answer to your team.
Jobs land on your calendar.
Ready customers book straight onto your calendar, or get connected to your phone live while they are hot. You get the notice. You show up.
Smart enough to know who's ready.
Reads every reply.
A yes gets a time. A "not now" gets patience. A stop ends it, everywhere.
Times every message.
Reasonable hours in your customer's own time zone, spaced out, never piled on.
Picks the right channel.
Text, email, or a call, with one memory of the whole thread across all of them.
Gets sharper every week.
Every answer your team gives becomes something it knows next time.
Built for businesses where one customer is worth thousands.
Roofing
Old estimates, inspection follow-ups, and past customers due for a check after storm season.
HVAC
Seasonal tune-ups, maintenance plans that lapsed, and replacement quotes that stalled.
Med spa and wellness
Lapsed clients, one-time visitors, and package renewals that never happened.
- Plumbing
- Electrical
- Solar
- Remodeling
- Windows and doors
- Pools and outdoor living
- Dental
Don't see yours? If one customer is worth a conversation, it fits.
Booked appointments, not another list of leads.
You don't need more names in a spreadsheet. You need people on your calendar who already know you. Rekindle IQ works every name until they book, say no, or ask to stop.
- Real two-way conversations, not blast texts.
- Booked onto your calendar, or a live call put straight through to your team.
- Every conversation and appointment in your own dashboard.
- Anything that needs a human comes to your team with the thread attached.
Your customers hear from you. The right way.
- Only people who already did business with you or reached out to you. No bought lists.
- Every message says who it is from. "Stop" means stop, on every channel.
- Sent at reasonable hours, by your customer's local time.
- Your prices and offers are yours. Your rep never promises what you didn't approve.
What a rekindled list sounds like.
A year of silence, booked in five texts.
Ridgeline Heating & Air
Hi Linda, it's Ridgeline Heating & Air. Jose did your furnace tune-up last October. Want us to get you on the schedule before the first cold snap?
Maybe. Is it the same as last time?
Same tune-up, same tech. Jose has Tuesday morning or Thursday afternoon open.
Thursday works.
You're set for Thursday at 2:00. We'll text you the day before.
Example conversation. Names are made up.
Built around your list, not a price sheet.
List size, average job, season, and how you want customers handled are different for every business. So there is no rate card here. We look at your list, map the campaign, and set it up on terms that fit your numbers.
Fair questions.
What kind of list do I need?
Past customers, old estimates, missed calls, form fills. If they did business with you or reached out to you, they belong on it. A spreadsheet export works.
Will this bother my customers?
Messages are personal, spaced out, and sent at reasonable hours. Anyone who says stop never hears from us again.
Who do the messages come from?
Your business, by name.
What happens when someone is ready?
They book straight onto your calendar, or we connect them to your phone right then.
Do I need new software?
No. We set it all up. You get a dashboard to see every conversation and appointment.
How is pricing handled?
Every engagement is scoped on a call around your list and your average job.
Something in your list is still warm. Let's find it.
Book a 15-minute call. Bring a rough count of your list and your average job size, and we'll show you what it could be worth.
No pressure. No obligation.